Partner company: Pipedrive

Course: Digital Product Management Industry Project
Team: Mait, Sandra, Mario, Maria, Uko
Semester: Spring 2021

The challenge: Explore what possibilities are there to use natural language processing (NLP) technology in Pipedrive’s customer relation manager software to create additional value to their customers.

Team Pipedrive worked out a mobile friendly feature that uses NLP technology to read, interpret, categorize and react accordingly to emails.